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symantec endpoint protection 11无法卸载
symantec endpoint protection 11无法卸载，在添加删除程序里面找不到有这个，请高手指点下要怎么删？
404 Not Found
404 Not Found
运行原来的安装程序，有删除项
mwq718 发表于
运行原来的安装程序，有删除项
这个倒没有想到,谢谢你了,明天试下先
试了，这是不行的
miko667 发表于
试了，这是不行的
用国内卫士的卸载功能试下
专用的清除工具不可以吗
在这种情况下，最好使用其专用的清除工具试一试。
karaandtiara
兄弟 sep11在哪里下的来个连接白
紫夜00 发表于
18:28 用国内卫士的卸载功能试下
你这是要把楼主往地狱推啊！杀软用卫士卸载就彻底毁了！无药可救！
尘梦幽然 发表于
你这是要把楼主往地狱推啊！杀软用卫士卸载就彻底毁了！无药可救！
是吗?我就是这样卸的，以前装过comodo，但是也是找不到卸载的选项，用卫士都卸载不了，然后我用advanced system care卸的
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Powered by Discuz! X3.1( 苏ICP备号 ) GMT+8,如何手动卸载Symantec Endpoint Protection
如何手动卸载Symantec Endpoint Protection
[摘要：头几天那个题目让我恶心了好几天。听说便算用SEP自带的卸载乐成，依然会剩下很多器械正在体系里。我那更牛X，卸载也生效，无法只妙手动卸载了。本来认为另有SEP的公用卸载对象呢，]
前几天这个问题让我恶心了好几天。据说就算用SEP自带的卸载成功，仍然会剩下不少东西在系统里。我这更牛X，卸载也失效，无奈只能手动卸载了。原本以为还有SEP的专用卸载工具呢，后来发现好像那些卸载工具只适用于诺顿系列。
之后找到这篇文章，”简单”介绍了一下”简便的”的手工卸载过程，之后我也崩溃了。清理到头晕脑胀后，终于”貌似”是清理完了。鬼知道还剩下些什么…
如何移除Windows 2000/XP/2003 32位系统下的Symantec Endpoint Protection呢？
首先你得有管理员权限，另外你的系统上不能有其他Symentec的产品（因为清理注册表可能让其他的产品也停止工作），另外，最好备份下注册表- -|||
然后…一篇”短小精悍”的文章…
Step 1: 停止服务
Click Start & Run. 点击开始-运行Type smc -stop and click OK. 输入smc -stop，点OKClick Start & Run. 点开始-运行Type services.msc and click OK. 输入services.msc 点OKRight-click on each service and select Stop: 右键选择下列服务然后点停止
Symantec Endpoint ProtectionSymantec Event ManagerSymantec Network Access ControlSymantec Settings ManagerWindows Installer
Right-click on the Windows Installer service and select Properties.Under “Startup type” select Disabled from the drop-down menu and click OK. This service is enabled again at the end of these instructions.Close the Services window.
Step 2: 终止进程
Open Task Manager.Click Start & Run.Type taskmgr.exe and click OK.Right-click on the ccApp.exe process and select End Process.
Step 3: 打开注册表编辑器(请注意，如果一个注册表项不存在，那么跳到下一个)
Click Start & RunType regedit.exe and click OK.删除下列键:
HKEY_LOCAL_MACHINESOFTWAREClasses*shellexContextMenuHandlersLDVPMenuHKEY_LOCAL_MACHINESOFTWAREClassesAppIDccEvtCli.DLLHKEY_LOCAL_MACHINESOFTWAREClassesAppIDccProSub.DLLHKEY_LOCAL_MACHINESOFTWAREClassesAppIDccSetEvt.DLLHKEY_LOCAL_MACHINESOFTWAREClassesAppIDccSvcHst.exeHKEY_LOCAL_MACHINESOFTWAREClassesAppIDCliProxy.DLL]HKEY_LOCAL_MACHINESOFTWAREClassesAppIDHPPProtectionProviderUI.DLLHKEY_LOCAL_MACHINESOFTWAREClassesAppIDPatchWrap.EXEHKEY_LOCAL_MACHINESOFTWAREClassesAppIDProtectionUtil.DLLHKEY_LOCAL_MACHINESOFTWAREClassesAppIDRTVScan.EXEHKEY_LOCAL_MACHINESOFTWAREClassesAppIDSavMainUI.DLLHKEY_LOCAL_MACHINESOFTWAREClassesAppIDSavUI.EXEHKEY_LOCAL_MACHINESOFTWAREClassesAppIDSepLuCallback.DLLHKEY_LOCAL_MACHINESOFTWAREClassesAppIDSescLU.EXEHKEY_LOCAL_MACHINESOFTWAREClassesAppIDSmcGui.EXEHKEY_LOCAL_MACHINESOFTWAREClassesAppIDSPBBCEVT.DLLHKEY_LOCAL_MACHINESOFTWAREClassesAppIDSrtsp32.DLLHKEY_LOCAL_MACHINESOFTWAREClassesAppIDSyKnAppS.DLLHKEY_LOCAL_MACHINESOFTWAREClassesCcErrDsp.ErrorDisplayHKEY_LOCAL_MACHINESOFTWAREClassesCcErrDsp.ErrorDisplay.1HKEY_LOCAL_MACHINESOFTWAREClassesCcWebWnd.ccWebWindowHKEY_LOCAL_MACHINESOFTWAREClassesCcWebWnd.ccWebWindow.1HKEY_LOCAL_MACHINESOFTWAREClassescliproxy.objectsHKEY_LOCAL_MACHINESOFTWAREClassescliproxy.objects.1HKEY_LOCAL_MACHINESOFTWAREClassesCliproxy.ScanManagerCOMCallbackHKEY_LOCAL_MACHINESOFTWAREClassesCliproxy.ScanManagerCOMCallback.1HKEY_LOCAL_MACHINESOFTWAREClassesDriveshellexContextMenuHandlersLDVPMenuHKEY_LOCAL_MACHINESOFTWAREClassesEXCHNGUI.ExchngUICtrl.1HKEY_LOCAL_MACHINESOFTWAREClassesFoldershellexContextMenuHandlersLDVPMenuHKEY_LOCAL_MACHINESOFTWAREClassesFwsCtrl.CAutoprotectFwHKEY_LOCAL_MACHINESOFTWAREClassesFwsCtrl.CAutoprotectFw.1HKEY_LOCAL_MACHINESOFTWAREClassesFwsCtrl.CCmcManagementHKEY_LOCAL_MACHINESOFTWAREClassesFwsCtrl.CCmcManagement.1HKEY_acManagementHKEY_acManagement.1HKEY_LOCAL_MACHINESOFTWAREClassesFwsCtrl.FwsProtectionProviderHKEY_LOCAL_MACHINESOFTWAREClassesFwsCtrl.FwsProtectionProvider.1HKEY_LOCAL_MACHINESOFTWAREClassesHPPProtectionProviderUI.HPPProtectionHKEY_LOCAL_MACHINESOFTWAREClassesHPPProtectionProviderUI.HPPProtection.1HKEY_LOCAL_MACHINESOFTWAREClassesHPPProtectionProviderUI.HPPProtectionPrHKEY_LOCAL_MACHINESOFTWAREClassesHPPProtectionProviderUI.HPPProtectionProvider.1HKEY_LOCAL_MACHINESOFTWAREClassesINETMAILUI.InetMailUICtrl.1HKEY_LOCAL_MACHINESOFTWAREClassesInstallerFeatures3E4A8BFF240ED0F9CDD3HKEY_LOCAL_MACHINESOFTWAREClassesInstallerProducts3E4A8BFF240ED0F9CDD3HKEY_LOCAL_MACHINESOFTWAREClassesInstallerUpgradeCodes20A7FB42A06BBCB77ED4DHKEY_LOCAL_MACHINESOFTWAREClassesLDDATETIME.LDDateCtrl.1HKEY_LOCAL_MACHINESOFTWAREClassesLDDATETIME.LDStaticDateTimeCtrl.1HKEY_LOCAL_MACHINESOFTWAREClassesLDDATETIME.LDTimeCtrl.1HKEY_LOCAL_MACHINESOFTWAREClassesLDVPCTLS.LDVPActionsCtrl.1HKEY_LOCAL_MACHINESOFTWAREClassesLDVPCTLS.LDVPEditCtrl.1HKEY_LOCAL_MACHINESOFTWAREClassesLDVPCTLS.LDVPExtensionsCtrl.1HKEY_LOCAL_MACHINESOFTWAREClassesLDVPCTLS.LDVPResultsCtrl.1HKEY_LOCAL_MACHINESOFTWAREClassesLDVPCTLS.LDVPVirusDetailsCtrl.1HKEY_LOCAL_MACHINESOFTWAREClassesLDVPDLGS.LDVPAboutDlgCtrl.1HKEY_LOCAL_MACHINESOFTWAREClassesLDVPDLGS.LDVPCompressedCtrl.1HKEY_LOCAL_MACHINESOFTWAREClassesLDVPDLGS.LDVPEmailNotifySettingsCtrl.1HKEY_LOCAL_MACHINESOFTWAREClassesLDVPDLGS.LDVPMessageConfigCtrl.1HKEY_LOCAL_MACHINESOFTWAREClassesLDVPDLGS.LDVPSchedule2Ctrl.1HKEY_LOCAL_MACHINESOFTWAREClassesLDVPDLGS.LDVPScheduleCtrl.1HKEY_LOCAL_MACHINESOFTWAREClassesLDVPDLGS.LDVPStorageViewCtrl.1HKEY_LOCAL_MACHINESOFTWAREClassesLDVPDLGS.LDVPThreatExclusionsDlgCtl.1HKEY_LOCAL_MACHINESOFTWAREClassesLDVPUI.LDVPUICtrl.1HKEY_LOCAL_MACHINESOFTWAREClassesLOTNOTESUI.LotNotesUICtrl.1HKEY_LOCAL_MACHINESOFTWAREClassesPatchWrap.PatchWrapperHKEY_LOCAL_MACHINESOFTWAREClassesPatchWrap.PatchWrapper.1HKEY_LOCAL_MACHINESOFTWAREClassesProtectionUtil.ProtectionCollectionHKEY_LOCAL_MACHINESOFTWAREClassesProtectionUtil.ProtectionCollection.1HKEY_LOCAL_MACHINESOFTWAREClassesProtectionUtil.ProtectionProviderColl.1HKEY_LOCAL_MACHINESOFTWAREClassesProtectionUtil.ProtectionProviderCollecHKEY_LOCAL_MACHINESOFTWAREClassesProtectionUtil.Protection_GUID_Contai.1HKEY_LOCAL_MACHINESOFTWAREClassesProtectionUtil.Protection_GUID_ContaineHKEY_LOCAL_MACHINESOFTWAREClassesProtectionUtil.StatusFinderHKEY_LOCAL_MACHINESOFTWAREClassesProtectionUtil.StatusFinder.1HKEY_LOCAL_MACHINESOFTWAREClassesProtectionUtil.StatusProblem_Autoprot.1HKEY_LOCAL_MACHINESOFTWAREClassesProtectionUtil.StatusProblem_AutoprotecHKEY_LOCAL_MACHINESOFTWAREClassesProtectionUtil.StatusProblem_Containe.1HKEY_LOCAL_MACHINESOFTWAREClassesProtectionUtil.StatusProblem_ContainerHKEY_LOCAL_MACHINESOFTWAREClassesProtectionUtil.StatusProblem_Definiti.1HKEY_LOCAL_MACHINESOFTWAREClassesProtectionUtil.StatusProblem_DefinitionHKEY_LOCAL_MACHINESOFTWAREClassesProtectionUtil.StatusProblem_HostInte.1HKEY_LOCAL_MACHINESOFTWAREClassesProtectionUtil.StatusProblem_HostIntegrHKEY_LOCAL_MACHINESOFTWAREClassesProtectionUtil.StatusProblem_NetworkA.1HKEY_LOCAL_MACHINESOFTWAREClassesProtectionUtil.StatusProblem_NetworkAccHKEY_LOCAL_MACHINESOFTWAREClassesProtectionUtil.StatusProblem_NetworkQ.1HKEY_LOCAL_MACHINESOFTWAREClassesProtectionUtil.StatusProblem_NetworkQuaHKEY_LOCAL_MACHINESOFTWAREClassesProtectionUtil.StatusProblem_Provider.1HKEY_LOCAL_MACHINESOFTWAREClassesProtectionUtil.StatusProblem_ProviderAuHKEY_LOCAL_MACHINESOFTWAREClassesProtectionUtil.StatusProblem_ProviderErHKEY_LOCAL_MACHINESOFTWAREClassesProtectionUtil.StatusProblem_ProviderOfHKEY_LOCAL_MACHINESOFTWAREClassesRtvscan.CSavInfoHKEY_LOCAL_MACHINESOFTWAREClassesRtvscan.CSavInfo.1HKEY_LOCAL_MACHINESOFTWAREClassesRtvscan.CSavQuarantineHKEY_LOCAL_MACHINESOFTWAREClassesRtvscan.CSavQuarantine.1HKEY_LOCAL_MACHINESOFTWAREClassesRtvscan.OEMSettingsManagerHKEY_LOCAL_MACHINESOFTWAREClassesRtvscan.OEMSettingsManager.1HKEY_LOCAL_MACHINESOFTWAREClassesRtvscan.ResultsViewCOMCallbackHKEY_LOCAL_MACHINESOFTWAREClassesRtvscan.ResultsViewCOMCallback.1HKEY_LOCAL_MACHINESOFTWAREClassesRtvscan.ScanManagerServiceHKEY_LOCAL_MACHINESOFTWAREClassesRtvscan.ScanManagerService.1HKEY_LOCAL_MACHINESOFTWAREClassesRtvscan.VirusFoundCOMCallbackHKEY_LOCAL_MACHINESOFTWAREClassesRtvscan.VirusFoundCOMCallback.1HKEY_LOCAL_MACHINESOFTWAREClassesSavMainUI.ConfigureableScanCollectionHKEY_LOCAL_MACHINESOFTWAREClassesSavMainUI.ConfigureableScanCollection.1HKEY_LOCAL_MACHINESOFTWAREClassesSavMainUI.SavAutoprotectExchangeHKEY_LOCAL_MACHINESOFTWAREClassesSavMainUI.SavAutoprotectExchange.1HKEY_LOCAL_MACHINESOFTWAREClassesSavMainUI.SavAutoprotectFilesystemHKEY_LOCAL_MACHINESOFTWAREClassesSavMainUI.SavAutoprotectFilesystem.1HKEY_LOCAL_MACHINESOFTWAREClassesSavMainUI.SavAutoprotectInternetEmailHKEY_LOCAL_MACHINESOFTWAREClassesSavMainUI.SavAutoprotectInternetEmail.1HKEY_LOCAL_MACHINESOFTWAREClassesSavMainUI.SavAutoprotectNotesHKEY_LOCAL_MACHINESOFTWAREClassesSavMainUI.SavAutoprotectNotes.1HKEY_LOCAL_MACHINESOFTWAREClassesSavMainUI.SavConfigureableScanHKEY_LOCAL_MACHINESOFTWAREClassesSavMainUI.SavConfigureableScan.1HKEY_LOCAL_MACHINESOFTWAREClassesSavMainUI.SavProtectionProviderHKEY_LOCAL_MACHINESOFTWAREClassesSavMainUI.SavProtectionProvider.1HKEY_LOCAL_MACHINESOFTWAREClassesSavMainUI.SavQuarantineItemHKEY_LOCAL_MACHINESOFTWAREClassesSavMainUI.SavQuarantineItem.1HKEY_LOCAL_MACHINESOFTWAREClassesSavMainUI.SavQuarantineItemCollectionHKEY_LOCAL_MACHINESOFTWAREClassesSavMainUI.SavQuarantineItemCollection.1HKEY_LOCAL_MACHINESOFTWAREClassesSavMainUI.TamperProtectionProviderHKEY_LOCAL_MACHINESOFTWAREClassesSavMainUI.TamperProtectionProvider.1HKEY_LOCAL_MACHINESOFTWAREClassesSavMainUI.TamperProtectProcessHKEY_LOCAL_MACHINESOFTWAREClassesSavMainUI.TamperProtectProcess.1HKEY_LOCAL_MACHINESOFTWAREClassesSavUI.ResultsViewCOMAdapterHKEY_LOCAL_MACHINESOFTWAREClassesSavUI.ResultsViewCOMAdapter.1HKEY_LOCAL_MACHINESOFTWAREClassesSavUI.VirusFoundCOMAdapterHKEY_LOCAL_MACHINESOFTWAREClassesSavUI.VirusFoundCOMAdapter.1HKEY_LOCAL_MACHINESOFTWAREClassesSEP.AV.ScanDlgsHKEY_LOCAL_MACHINESOFTWAREClassesSepLuCallback.SepLuCallbackHandlerHKEY_LOCAL_MACHINESOFTWAREClassesSepLuCallback.SepLuCallbackHandler.1HKEY_LOCAL_MACHINESOFTWAREClassesSescLu.AvLuCallbackHKEY_LOCAL_MACHINESOFTWAREClassesSescLu.AvLuCallback.1HKEY_LOCAL_MACHINESOFTWAREClassesSescLu.ContentUpdateManagerHKEY_LOCAL_MACHINESOFTWAREClassesSescLu.ContentUpdateManager.1HKEY_LOCAL_MACHINESOFTWAREClassesSescLu.MonikerInfoHKEY_LOCAL_MACHINESOFTWAREClassesSescLu.MonikerInfo.1HKEY_LOCAL_MACHINESOFTWAREClassesSescLu.MonikerInfoCollectionHKEY_LOCAL_MACHINESOFTWAREClassesSescLu.MonikerInfoCollection.1HKEY_LOCAL_MACHINESOFTWAREClassesSescLu.SepContentServiceHKEY_LOCAL_MACHINESOFTWAREClassesSescLu.SepContentService.1HKEY_LOCAL_MACHINESOFTWAREClassesShelsel2.Shelsel2HKEY_LOCAL_MACHINESOFTWAREClassesShelsel2.Shelsel2.1HKEY_LOCAL_MACHINESOFTWAREClassessrtsp32.ControlEventHKEY_LOCAL_MACHINESOFTWAREClassessrtsp32.ControlEvent.1HKEY_LOCAL_MACHINESOFTWAREClassessrtsp32.ErrorEventHKEY_LOCAL_MACHINESOFTWAREClassessrtsp32.ErrorEvent.1HKEY_LOCAL_MACHINESOFTWAREClassessrtsp32.MountEventHKEY_LOCAL_MACHINESOFTWAREClassessrtsp32.MountEvent.1HKEY_LOCAL_MACHINESOFTWAREClassessrtsp32.NonViralEventHKEY_LOCAL_MACHINESOFTWAREClassessrtsp32.NonViralEvent.1HKEY_LOCAL_MACHINESOFTWAREClassessrtsp32.StateChangeEventHKEY_LOCAL_MACHINESOFTWAREClassessrtsp32.StateChangeEvent.1HKEY_LOCAL_MACHINESOFTWAREClassessrtsp32.ViralEventHKEY_LOCAL_MACHINESOFTWAREClassessrtsp32.ViralEvent.1HKEY_LOCAL_MACHINESOFTWAREClassesSyKnAppS.LUCallbackHKEY_LOCAL_MACHINESOFTWAREClassesSyKnAppS.LUCallback.1HKEY_monClient.ccEvtMgr.EventManagerHKEY_monClient.ccEvtMgr.EventManager.1HKEY_monClient.ccEvtMgr.LogManagerHKEY_monClient.ccEvtMgr.LogManager.1HKEY_monClient.ccEvtMgr.ModuleManagerHKEY_monClient.ccEvtMgr.ModuleManager.1HKEY_monClient.ccProSub.ProviderProxyHKEY_monClient.ccProSub.ProviderProxy.1HKEY_monClient.ccProSub.SubscriberProxyHKEY_monClient.ccProSub.SubscriberProxy.1HKEY_monClient.ccSetEvt.SettingsChangeEventHKEY_monClient.ccSetEvt.SettingsChangeEvent.1HKEY_monClient.ccSetMgr.SettingsServiceHKEY_monClient.ccSetMgr.SettingsService.1HKEY_LOCAL_MACHINESOFTWAREClassesSymantec.SSHelperHKEY_LOCAL_MACHINESOFTWAREClassesSymantec.SSHelper.1HKEY_LOCAL_MACHINESOFTWAREClassesSymantec.stCallbackManagerHKEY_LOCAL_MACHINESOFTWAREClassesSymantec.stCallbackManager.1HKEY_LOCAL_MACHINESOFTWAREClassesSymantec.stCheckForUpdatesHKEY_LOCAL_MACHINESOFTWAREClassesSymantec.stCheckForUpdates.1HKEY_LOCAL_MACHINESOFTWAREClassesSymantec.stDisScriptEngineHKEY_LOCAL_MACHINESOFTWAREClassesSymantec.stDisScriptEngine.1HKEY_LOCAL_MACHINESOFTWAREClassesSymantec.stHostHKEY_LOCAL_MACHINESOFTWAREClassesSymantec.stHost.1HKEY_LOCAL_MACHINESOFTWAREClassesSymantec.stHostCatalogHKEY_LOCAL_MACHINESOFTWAREClassesSymantec.stHostCatalog.1HKEY_LOCAL_MACHINESOFTWAREClassesSymantec.stInetBatchGetHKEY_LOCAL_MACHINESOFTWAREClassesSymantec.stInetBatchGet.1HKEY_LOCAL_MACHINESOFTWAREClassesSymantec.stInetConnParmsHKEY_LOCAL_MACHINESOFTWAREClassesSymantec.stInetConnParms.1HKEY_LOCAL_MACHINESOFTWAREClassesSymantec.stInetGetFileHKEY_LOCAL_MACHINESOFTWAREClassesSymantec.stInetGetFile.1HKEY_LOCAL_MACHINESOFTWAREClassesSymantec.stInetTransferItemHKEY_LOCAL_MACHINESOFTWAREClassesSymantec.stInetTransferItem.1HKEY_LOCAL_MACHINESOFTWAREClassesSymantec.stLogHKEY_LOCAL_MACHINESOFTWAREClassesSymantec.stLog.1HKEY_LOCAL_MACHINESOFTWAREClassesSymantec.stLUProgressCallbackHKEY_LOCAL_MACHINESOFTWAREClassesSymantec.stLUProgressCallback.1HKEY_LOCAL_MACHINESOFTWAREClassesSymantec.stPatchHKEY_LOCAL_MACHINESOFTWAREClassesSymantec.stPatch.1HKEY_LOCAL_MACHINESOFTWAREClassesSymantec.stPatchCatalogHKEY_LOCAL_MACHINESOFTWAREClassesSymantec.stPatchCatalog.1HKEY_LOCAL_MACHINESOFTWAREClassesSymantec.stSettingsHKEY_LOCAL_MACHINESOFTWAREClassesSymantec.stSettings.1HKEY_LOCAL_MACHINESOFTWAREClassesSymantec.SymNeti.SymNetiProviderProxyHKEY_LOCAL_MACHINESOFTWAREClassesSymantec.SymNeti.SymNetiProviderProxy.1HKEY_LOCAL_MACHINESOFTWAREClassesSymantec.SymNeti.SymNetiSubscriberProxyHKEY_LOCAL_MACHINESOFTWAREClassesSymantec.SymNeti.SymNetiSubscriberProxy.1HKEY_LOCAL_MACHINESOFTWAREClassesSymNeti.AlertEventHKEY_LOCAL_MACHINESOFTWAREClassesSymNeti.AlertEvent.1HKEY_LOCAL_MACHINESOFTWAREClassesSymNeti.LocationChangeEventHKEY_LOCAL_MACHINESOFTWAREClassesSymNeti.LocationChangeEvent.1HKEY_LOCAL_MACHINESOFTWAREClassesSymNeti.LocationEventHKEY_LOCAL_MACHINESOFTWAREClassesSymNeti.LocationEvent.1HKEY_LOCAL_MACHINESOFTWAREClassesSymNeti.LogEventHKEY_LOCAL_MACHINESOFTWAREClassesSymNeti.LogEvent.1HKEY_LOCAL_MACHINESOFTWAREClassesSymNeti.NetworkChangeEventHKEY_LOCAL_MACHINESOFTWAREClassesSymNeti.NetworkChangeEvent.1HKEY_LOCAL_MACHINESOFTWAREClassesSYMPROTECTUI.SymProtectUICtrl.1HKEY_LOCAL_MACHINESOFTWAREClassesTSSAFILEHKEY_LOCAL_MACHINESOFTWAREClassesVpshellEx.VpshellExHKEY_LOCAL_MACHINESOFTWAREClassesVpshellEx.VpshellEx.1HKEY_LOCAL_MACHINESOFTWAREIntelLANDeskAMS2HKEY_LOCAL_MACHINESOFTWAREMicrosoftESENTProcessccSvcHst
Browse to the following key:HKEY_LOCAL_MACHINESOFTWAREMicrosoftExchangeClientExtensions and delete the following values in the right pane:
Outlook Setup Extension”=”4.0;Outxxx.7;000;;OutXXXSymantec AntiVirus Outlook Protection”=”4.0;C:Program FilesCommon FilesSymantec Sharedvpmsece.1;
Delete the following key(s):
HKEY_LOCAL_MACHINESOFTWAREMicrosoftRFC1156AgentHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionApp PathsccApp.exeHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionApp PathsSmc.exeHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionControls
FolderDisplayshellexPropertySheetHandlersLDVP Shell ExtensionsHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionInstallerUpgradeCodes20A7FB42A06BBCB77ED4DHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionInstallerUserDataS-1-5-18Products3E4A8BFF240ED0F9CDD3
Browse to the following key:HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun and delete the following value in the right pane:
ccApp”=”C:Program FilesCommon FilesSymantec SharedccApp.exe
Browse to the following key:HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionShellExtensionsApproved and delete the following value in the right pane:
{8BEEE74D-455E-4616-A97A-F6E86C317F32}”=”LDVP Shell Extensions
Search all subkeys below HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstall. Delete any associated subkeys that reference: “Symantec Endpoint Protection”.Delete the following key(s):
HKEY_LOCAL_MACHINESOFTWARESymantecCOH_PVLInfoHKEY_LOCAL_MACHINESOFTWARESymantecCommon ClientOptional: (Not deleting these values does not prevent re-installation)Browse to the following key:HKEY_LOCAL_MACHINESOFTWARESymantecInstalledApps and delete the following values in the right pane:
AMSUsageCountCOHDataDIRCOHDIRGEHIPSEngineMSLSAV Install DirectorySAVCESavrtSavSubmissionEngineSavSubmissionEngineDataSPBBCSRTSPSRTSPQuarantineSyKnAppSSYKNAPPSDEFSymNetDrvVP6ClientInstalledVP6UsageCount
Delete the following key(s):
HKEY_LOCAL_MACHINESOFTWARESymantecPatchInstHKEY_LOCAL_MACHINESOFTWARESymantecSPBBCHKEY_LOCAL_MACHINESOFTWARESymantecSRTSPHKEY_LOCAL_MACHINESOFTWARESymantecSyKnAppSHKEY_LOCAL_MACHINESOFTWARESymantecSymantec AntiVirusHKEY_LOCAL_MACHINESOFTWARESymantecSymantec Endpoint ProtectionHKEY_LOCAL_MACHINESOFTWARESymantecSymNetDrvHKEY_LOCAL_MACHINESOFTWARESymantecVxMSLightHKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSafeBootMinimalccEvtMgrHKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSafeBootMinimalccSetMgrHKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSafeBootMinimalSymantec AntivirusHKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSafeBootMinimalSymantec AntvirusHKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSafeBootNetworkccEvtMgrHKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSafeBootNetworkccSetMgrHKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSafeBootNetworkSmcServiceHKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSafeBootNetworkSymantec AntivirusHKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSafeBootNetworkSymantec AntvirusHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesccEvtMgrHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesccSetMgrHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesCOH_MonHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesEventlogApplicationccEvtMgrHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesEventlogApplicationccSvcHstHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesEventlogApplicationSymantec AntiVirusHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesEventlogSystemSRTSPHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesEventlogSystemSRTSPL
Browse to the following key:HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesFltMgrChange the “AttachWhenLoaded” value to 0 (zero)
Browse to the following key:HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesRasManPPPEAP13 and delete the following values in the right pane:
ConfigUiPathIdentityPathInteractiveUIPathPath
Now rename and remove the “Backup” portion from the following
values so that the values match those deleted from the preceding step.
ConfigUiPathBackupIdentityPathBackupInteractiveUIPathBackupPathBackupNote: If the “Backup” entries do not exist,
please re-create the appropriate values as follows (the values are of
type Expandable String Value):ConfigUiPath = %SystemRoot%system32rastls.dllIdentityPath = %SystemRoot%system32rastls.dllInteractiveUIPath = %SystemRoot%system32rastls.dllPath = %SystemRoot%system32rastls.dll
Browse to the following key:HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesRasManPPPEAP25 and delete the following values in the right pane:
ConfigUiPathIdentityPathInteractiveUIPathPath
Now rename and remove the “Backup” portion from the following
values so that the values match those deleted from the preceding step.
ConfigUiPathBackupIdentityPathBackupInteractiveUIPathBackupPathBackupNote: If the “Backup” entries do not exist,
please re-create the appropriate values as follows (the values are of
type Expandable String Value):ConfigUiPath = %SystemRoot%system32rastls.dllIdentityPath = %SystemRoot%system32rastls.dllInteractiveUIPath = %SystemRoot%system32rastls.dllPath = %SystemRoot%system32rastls.dll
Delete the following key:HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesRasManPPPEAP88Delete the following key(s):
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesSmcServiceHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesSNACHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesSnacNpHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesSPBBCDrvHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesSRTSPHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesSRTSPLHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesSRTSPXHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesSymantec AntiVirusHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesSYMREDRVHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesSYMTDIHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesSysPlantHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesvsdatantHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesWPSHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesWpsHelper
Step 4: Restart the ComputerRestarting the computer is REQUIRED at this time.Step 5: Restore Network Adapters
Right-click on My Network Places and click Properties.Right-click on the network adapter and click Properties.If the “Teefer2 Driver” is listed under “This connection uses the
following items:”, then select the “Teefer2 Driver” and click the Uninstall button to remove the driver.Click Close to close dialog box.Right-click on the adapter Connection and select Repair. (Only available on Windows XP and 2003)Repeat this process for each affected network adapter.
Step 6: Folder and File System Cleanup
Open Windows Explorer and browse to Documents and SettingsAll UsersApplication DataSymantec folder and delete the following subfolders:
SavSubEngSPBBCSyKnAppSSymantec AntiVirus Corporate Edition
Open the “SRTSP” folder and delete all files and subfolders within this directory except for the “SrtETmp” folder.Browse toDocuments and SettingsAll UsersStart MenuPrograms and delete the “Symantec Endpoint Protection” folder.Browse toProgram FilesSymantec and delete the Symantec Endpoint Protection folder.Note: If Symantec Endpoint Protection was migrated from a previous version, the folder name is “Symantec Client Security” or “Symantec AntiVirus” and needs to be deleted from theProgram Files location.Browse toProgram FilesCommon FilesSymantec Shared folder and delete the following subfolders:
COHGlobal ExceptionsMSLSAVSubmissionEngineSPBBCSPManifestsSRTSP
Browse toWindowssystem32drivers folder and delete the following files:
coh_mon.catCOH_Mon.infCOH_Mon.syssrtsp.catsrtsp.infsrtsp.syssrtspl.catsrtspl.infsrtspl.syssrtspx.catsrtspx.infsrtspx.syssymdns.syssymfw.syssymids.syssymndis.syssymndisv.sysSymRedir.catSymRedir.infsymredrv.syssymtdi.sysSysPlant.systeefer2.sysWPSDRVnt.sysWpsHelper.sys
Step 7: Reset Service
Click Start & Run.Type services.msc and click OK.Right-click on the Windows Installer service and select Properties.Under “Startup type” select Manual from the drop-down menu and click OK.Close Services.
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